Shuttle Pick-Up Locations & Times
You will receive an updated text on Viator/TripAdvisor Chat with your assigned pick-up time and driver contact information one day before your tour.
To provide a smooth and efficient experience for all guests, we offer shuttle pick-up only at the locations below. This allows us to minimize unnecessary stops and keep all tours on schedule.
Monday – Friday
Hyatt Place San Juan — 6:45 AM
Fairmont El San Juan Hotel — 6:45 AM
Ralph's Food Warehouse – Río Grande — 7:10 AM
Fairfield by Marriott Luquillo Beach — 7:20 AM
Ralph's Food Warehouse – Fajardo — 7:40 AM
Saturday & Sunday
Hyatt Place San Juan — 6:00 AM
Fairmont El San Juan Hotel — 6:00 AM
Ralph's Food Warehouse – Río Grande — 6:20 AM
Fairfield by Marriott Luquillo Beach — 6:30 AM
Ralph's Food Warehouse – Fajardo — 6:40 AM
Important:
Please wait outside at the main entrance of your selected pick-up location. Do not wait inside the lobby.
Your driver's contact information will be shared by text one day before your tour.