Pickup Details for Travelers
To ensure a smooth and stress-free journey, please take note of the following:
Standard Pickup Times
International Flights: Pickup is scheduled 2.5 to 3 hours before your flight time.
Domestic Flights: Pickup is scheduled 1.5 to 2 hours before your flight time.
This allows enough time for check-in, security clearance, and unexpected traffic delays.
Pickup Location
Be ready at your confirmed pickup address at the scheduled time.
Your chauffeur will notify you via phone or text when they arrive.
A 15-minute grace period is allowed at no extra cost.
Running Late? If you are running late, kindly inform us as early as possible. Waiting time beyond 15 minutes may incur an additional fee.
Luggage Reminder Please ensure your luggage is packed and ready before pickup. If you have oversized or more than three pieces of luggage, inform us in advance so we can assign the appropriate vehicle.
Flight Monitoring For airport pickups, we track your flight in real time. If your flight is delayed or arrives early, we will adjust the pickup time accordingly.
Need to Adjust Your Pickup Time? You can reach out to us to reschedule or update your booking. We recommend making any changes at least 4 hours before your scheduled pickup time.
