Important Information
Punctuality & Contact:
Please arrive on time. Late arrivals without notice may be treated as cancellations with a fee. Contact us in advance if delayed.
Final Confirmation:
We’ll contact you by the day before with meeting details. If you don’t hear from us by 6:00 PM, please contact us using the information on your ticket.
Late Bookings (after 5:00 PM):
Go directly to Ishigaki Port Remote Island Terminal.
Participation Restrictions:
Ages 5–59 only. Pregnant individuals, children under 5, and those with medical conditions cannot join. Consult us if unsure about fitness or fear of the ocean.
Gear & Safety:
Life jacket, fins, and mask are required. Refusal may result in exclusion. Follow guide instructions for safety.
Weather:
Tours run in rain but may be canceled if unsafe.
Clothing & Preparation:
Wear clothes that can get wet. Use the restroom in advance. Participation under the influence of alcohol is not allowed.
Time Changes:
Meeting and end times may vary.
Hot Showers:
Available near the terminal. Ask your guide.
Languages:
Tours available in Japanese or English.
Meeting place:
Please contact us in advance if you wish to meet us directly at the site.
Free pick-up service is available for guests staying in the southern area of Ishigaki Island (West: ANA Intercontinental to East: Fusaki Resort)! If you have a preferred pickup and drop-off location, feel free to contact us via WhatsApp at: +81-80-9508-9146
