Important Tour Information
Please read carefully for a safe and enjoyable experience.
Punctuality & Contact
Be on time. Late or no-show without notice may incur a fee. Contact us if delayed.
Final Confirmation
Meeting info will be sent by the day before. Provide a reachable Japan contact. No message by 6 PM? Contact us via your ticket.
Late Bookings (after 5 PM)
Go directly to Ishigaki Port Remote Island Terminal.
Participation
Ages 3–59 only. Not allowed: pregnant guests, children under 3, or those with medical conditions. Unsure? Contact us.
If concerned about strength or ocean fear, please consult us.
Phantom Island Tour
Tour ends at Ishigaki Port.
No direct transport to Taketomi Island.
A round-trip ferry ticket is provided; no guide on the island.
Gear & Safety
Life jacket, fins, and mask required. Refusal may mean exclusion. Follow guide instructions.
Weather
Operates in light rain. May cancel if unsafe.
Clothing & Prep
Wear swimwear. Use restroom in advance (none on-site). No alcohol allowed.
Timing
Times may vary by day or season.
Showers
Hot showers near the port (ask guide).
Language
Tours in Japanese or English. May be Japanese-only depending on bookings.
Look for the red mailbox next to the central entrance of the Euglena Ishigaki Ferry Terminal.
A message with important information will be sent the day before the tour.
If you do not receive it by the evening of the day before, please contact us via WhatsApp at: +81-80-9508-9146
Look for the red mailbox next to the central entrance of the Euglena Ishigaki Ferry Terminal.
A message with important information will be sent the day before the tour.
If you do not receive it by the evening of the day before, please contact us via WhatsApp at: +81-80-9508-9146
Free pick-up service is available for guests staying in the southern area of Ishigaki Island (West: ANA Intercontinental to East: Fusaki Resort)! If you have a preferred pickup and drop-off location, feel free to contact us via WhatsApp at: +81-80-9508-9146