Departure Options:
Morning departure: Pick-up between 8:00 AM and 9:00 AM, return around 5:00–6:00 PM.
Afternoon departure: Pick-up between 12:30 PM and 1:00 PM, return around 6:30–7:30 PM.
(the exact time will be confirmed the day before your excursion).
Return to Marrakech is scheduled around 5:00 PM – 6:00 PM.
Pick-Up Location:
You will be picked up directly from your accommodation (hotel, riad, or guesthouse) located in central Marrakech.
If your accommodation is not accessible by vehicle (e.g., in a narrow street inside the Medina), a nearby meeting point will be arranged and shared with you in advance.
Pick-up from the airport or areas outside Marrakech is possible upon request (an additional fee may apply).
Confirmation & Contact:
After booking, you will receive a confirmation message including:
The exact departure time
The name and phone number of your driver/guide
The type of vehicle (tourist minibus or 4x4 depending on group size)
Transportation:
All transfers are made in comfortable, air-conditioned vehicles that meet Moroccan tourism standards.
Round-trip transportation between Marrakech and the Ourika Valley is included in the excursion price.
Group Size:
Small group tour (maximum 8–15 participants) to ensure comfort and personalized service.
Private option available upon request (flexible schedule and private pick-up).
Assistance:
If you need to change your pick-up address or anticipate a delay, please notify us at least 12 hours before departure.
A 7-day customer support line is available for any questions or assistance regarding your pick-up.
