New York, Washington D.C., Niagara Falls 6-Day Tour from NY

Day 1: Home → New York City

1. Newark Liberty International Airport - EWR
   12h
   (EWR) Pickup Information
   
   Terminal A:
   Private pickup: Landing → Contact pickup staff → Collect luggage → Exit terminal → Wait at Passenger Pickup Zone 5 or 6.
   
   Hotel shuttle: Collect luggage → Follow AirTrain signs → Take AirTrain to P3 Station → Go to Hotel Shuttles Area 1 → Take hotel shuttle → Show passport/ID at hotel front desk.
   
   Terminal B:
   International: Immigration → Collect luggage → Exit through Door 2 → Cross the road → Wait at Passenger Pickup Zone 4.
   Domestic: Collect luggage → Exit through Door 2 → Wait at Zone 4.
   
   Hotel shuttle: Follow AirTrain signs → Take AirTrain to P3 Station → Go to Hotel Shuttles Area 1 → Take hotel shuttle → Show passport/ID at hotel front desk.
   
   Terminal C:
   Private pickup: Collect luggage → Exit terminal → Follow Passenger Pick Up signs → Wait at Zones 1–3.
   
   Hotel shuttle: Follow AirTrain signs → Take AirTrain to P3 Station → Go to Hotel Shuttles Area 1 → Take hotel shuttle → Show passport/ID at hotel front desk.
2. Dumbo
   3h 35m · Admission ticket not included
   The first-day itinerary is for your reference only; the schedule is subject to change upon your arrival. Thanks for choosing your vacation with us! Our professional tour guide will meet you at the baggage claim area for the domestic flight; for an international flight, please arrive at the Passenger Waiting Area for pick up. New York Morning Tour • For guests who can meet tour guide with claimed baggage before 9:00am at EWR airport. • For guests who can meet tour guide with claimed baggage before 9:00am at JFK/LGA airport. • Itinerary: New York City Hall & Brooklyn Bridge (80 mins) → Lunch (45 mins, at your own expense) → New York Chinatown & Little Italy & Manhattan Bridge (60 mins) → SoHo (30 mins) Note: Minimum of two people to be operated, and seats
3. 12h
   John F. Kennedy International Airport (JFK) Pickup Information
   
   T1/T4/T8 Arrivals:
   After landing → Contact pickup staff → Collect luggage → Follow Passenger Pick Up signs to the exit → Cross the road at the traffic lights → Go to the Passenger Pick Up area and wait at:
   
   T1: Zone F
   T4: Zone C3
   T8: Zone D
   
   T5 Arrivals:
   After landing → Contact pickup staff → Collect luggage → Exit through Door 4 or 5 → Wait near the “4” sign.
   
   T7 Arrivals:
   After landing → Contact pickup staff → Collect luggage → Follow International Arrivals Meeting Point signs → Exit from the left side of Hudson convenience store → Wait at Zone B pickup area.
   
   LaGuardia Airport (LGA) Pickup Information
   
   After landing → Contact pickup staff → Collect luggage → Exit the terminal through any exit.
   
   Waiting locations:
   
   Terminal A: Wait at the Passenger Pick Up area.
   Terminal B: Contact pickup staff and provide your numbered pickup zone.
   Terminal C: Wait at Passenger Pick Up Zone 9B.
4. Times Square
   1h 55m · Admission ticket not included
   New York Night Tour
   
   •All guests who can meet tour guide with claimed baggage before 4:30PM at JFK/LGA airport can join our tailored night tour to experience the charm of “the city that never sleeps”! Not able for EWR airport pick-up.
   
   • Itinerary: Times Square & Broadway (45 mins) → Rockefeller Center & Fifth Avenue & St. Patrick's Cathedral (40 mins) → Manhattan Night View: Long Island City (30 mins) Note: Minimum of two people to be operated, and seats are guaranteed for guests who book in advance. It will be subject to whether there are vacancies in the car if guests make a reservation during the tour.
5. Newark Liberty International Airport - EWR
   Pass by
   For JFK/LGA/Flushing pick-up:
   
   Due to limited hotel availability, For JFK/LGA pick-up, guests will stay at The Heldrich Hotel & Conference Center, Holiday Inn South Plainfield-Piscataway, Holiday Inn Newark International Airport, or a hotel of similar standard on the following dates:
   June 5–7, 2026, July 4–5, 2026, July 18–19, 2026, and August 26–September 13, 2026.
6. New York City
   Pass by
   There are two tour itineraries planned.
   Package A: 1 day in New York + 3 days in Washington + 1 day in New York
   Package B: 3 days in Washington + 2 days in New York
   Tourists can choose a tour plan that suits their preferences and needs
7. New York City
   Pass by
   EWR Hotel：Holiday Inn Newark Intl Airport or Crowne Plaza Newark Airport or Renaissance Newark Airport or APA Hotel Woodbridge or Crowne Plaza Edison or Embassy Suites Piscataway Somerset or similar.

Day 2: New York City Tour

1. New York City
   Pass by
   Welcome to the city that never sleeps! New York City is always full of life and energy! Join us as we will be exploring the great wonders of this amazing city! We will stop at the famous Times Square, Wall Street, Charging Bull, Empire state building, the Metropolitan Museum of Art and so much more! This is an opportunity of a lifetime!
   
   Itinerary :
   
   New York City Fortune Tour (Mandatory, 150 mins) → One World Trade Center Observatory (Optional, 70 mins) → Liberty Cruise (Optional, 60 mins) → RiseNY(optional,60mins)
   
   There are two tour itineraries planned.
   Package A: 1 day in New York + 3 days in Washington + 1 day in New York
   Package B: 3 days in Washington + 2 days in New York
   Tourists can choose a tour plan that suits their preferences and needs
   
   This daytour could be changed in the 5th day.
2. New York City Center
   2h 30m · Admission ticket included
   New York City Fortune Tour:
   First Stop: Canyon of Heroes → Woolworth Building → 15 Park Row (the world’s tallest skyscraper between 1899-1901) → The Porter Building → St. Paul’s Church → Telegraph Building
   Second Stop: Equitable Building → Trinity Church → Bank of New York → Federal Hall → New York Stock Exchange → Trump Building → Deutsche Bank → Charging Bull → Customs House → Standard Oil Building → Cunard Line HQ
   Third Stop: Rockefeller Center (pass by Diamond District and International Gem Tower)
   Fourth Stop: Pulitzer Fountain → Grand Army Plaza → Plaza Hotel → Times Square → Nasdaq MarketSite
3. One World Trade Center
   1h 10m · Admission ticket not included
   One World Trade Center Observatory
   One World Trade Center is the main building of the rebuilt World Trade Center complex in Lower Manhattan, New York City. It is the tallest building in the Western Hemisphere. There, 102 stories up, you will find yourself face-to-face with New York's iconic skyline. Maybe you've seen views of the city before, but never quite like this one. Walk the three sprawling levels of the Observatory and discover many surprises along the way.
4. Statue of Liberty
   1h · Admission ticket not included
   Liberty Cruise
   Any trip to New York City must include a boat cruise around the Statue of Liberty. This iconic landmark has stood in the city that never sleeps for more than 100 years, built initially as a joint effort between the United States and France to celebrate the anniversary of America's independence. You will ride on this amazing sightseeing cruise tour on the Hudson River to enjoy the city view from a totally different angle.
5. RiseNY
   1h · Admission ticket not included
   RiseNY(optional,60mins)
6. New York City
   Pass by
   Hotel：Holiday Inn Newark Intl Airport or Crowne Plaza Newark Airport or Renaissance Newark Airport or APA Hotel Woodbridge or Crowne Plaza Edison or Embassy Suites Piscataway Somerset or similar.

Day 3: New York → Philadelphia → Washington D.C

1. Philadelphia
   Pass by
   Today, we will drive to Philadelphia,visit the Independence Historical Park and witness the history of American independence. Then go to Washington, the political center of the United States, where the White House, U.S. Capitol are located. It also has many museums and is a famous tourist destination.
   
   Itinerary:
   
   New York → Philadelphia → Independence National Historical Park (30 mins) → Washington D.C. → U.S. Capitol In-depth Tour + The National Archives (Optional, inside visit U.S. Capitol & The National Archives + outside visit Supreme Court of the United States & Library of Congress, 120 mins) → White House (Outside visit, 30 mins) → Lincoln Memorial + Vietnam Veterans Memorial (45 mins) → Hotel
   
   Special Notes:
   
   1. If unable to enter U.S. Capitol, the attraction will be replaced with the Washington D.C. In-depth Tour (optional). Washington D.C. In-depth Tour itinerary: Air Force Memorial (20 mins)→ Thomas Jefferson Memorial(20 mins) → World War II Memorial (20 mins)
2. Independence National Historical Park
   30m
   This National Historical Park located in Philadelphia, serves as a way of preserving the importance of the Revolutionary War sites for future generations. Known as "America's most historic square mile," this 55-acre park in the "Old City" district is definitely a site to see.
3. U.S. Capitol
   2h · Admission ticket not included
   U.S. Capitol In-depth Tour + The National Archives (Optional, inside visit U.S. Capitol & The National Archives + outside visit Supreme Court of the United States & Library of Congress, 120 mins)
   
   Special Notes:
   
   If unable to enter U.S. Capitol, the attraction will be replaced with the Washington D.C. In-depth Tour (optional).
   
   Washington D.C. In-depth Tour itinerary: Air Force Memorial (20 mins)→ Thomas Jefferson Memorial(20 mins) → World War II Memorial (20 mins)
   
   The United States Capitol is among the most symbolically important and architecturally impressive buildings in the nation. It has housed the meeting chambers of the House of Representatives and the Senate for two centuries. Enjoy a guided tour with our professional escort seeing the U.S. Capitol.
4. 30m
   (Outside Visit from limit distance, 30 mins) The world-famous White House in Washington, DC is the official residence of the president of the United States and the place where most of the work is done. The facade of this neoclassical mansion is a global icon.
5. Lincoln Memorial
   45m
   Lincoln Memorial+Vietnam Veterans Memorial (45 mins)
   
   Lincoln Memorial
   Abraham Lincoln was assassinated on April 14, 1865, just as the Civil War was ending. By March of 1867, Congress incorporated the Lincoln Monument Association to build a memorial to the honor the 16th president. Learn all about the main features of the Lincoln Memorial, visit the statue, murals, and inscriptions and more.
   
   Vietnam Veterans Memorial
   Located north of the Lincoln Memorial near the intersection of 22nd St. The memorial includes the names of over 58,000 servicemen and women who gave their lives in service in the Vietnam Conflict. The memorial also includes "The Three Servicemen" statue and the Vietnam Women's Memorial. Since its dedication in 1982, visitors have brought offerings to the Vietnam Veterans Memorial to honor and remember those who served in the Vietnam War.

Day 4: Corning → Niagara Falls

1. Corning
   Pass by
   Today we will be heading to the Corning Glass Museum! The museum is located in western New York and is dedicated to history, art, and the science behind glassmaking. Following, we will be visiting Niagara Falls and overlooking the American Fall, the Horseshoe Fall, and the Bridal Veil Fall! Here, you will be simply amazed by the beauty of the falls and what makes Niagara Falls worth the visit.
   
   Itinerary :
   
   Corning Museum of Glass (Optional, 90 mins) → Watkins Glen State Park + Finger Lake (Optional, 90 mins, Watkins Glen State Park will not be visited when it is closed) → Niagara Falls Night Tour (Mandatory, 90mins)
   
   Notes:
   1. Watkins Glen State Park only opens in summer, usually from April to October each year.
   2. In order to ensure a better experience for guests, it is guaranteed that guests can watch the fireworks show at the waterfall on that day (except that there is no fireworks show on that day).
2. Corning Museum of Glass
   1h 30m · Admission ticket not included
   Corning Museum of Glass (Optional, 90 mins)
   
   In western New York is dedicated to the history, art, and science behind glassmaking. Its collection contains more than 45,000 objects, some of which date back millennia. Guests here will be invited to watch the Hot Glass Show which is performed by professional glass craftsman, and, will have chance to know how ancient Egyptian made the world first glass mask in 3000 years ago!
3. Watkins Glen State Park
   1h 30m · Admission ticket not included
   Watkins Glen State Park + Finger Lake (Optional, 90 mins, Watkins Glen State Park will not be visited when it is closed) Watkins Glen State Park only opens in summer, usually from April to October each year.
   
   Explore the beauty of the Watkins Glen State Park! The park has carved a dramatic gorge into the Watkins Glen hillside, resulting in a large, cavern-like network of rock formations. Within two miles, the glen's stream descends 400 feet past 200-foot cliffs. It even has 19 waterfalls along its course for you to explore.
4. Niagara Falls State Park
   1h 30m · Admission ticket included
   Niagara Falls Night Tour (Mandatory, 90mins)
   In order to ensure a better experience for guests, it is guaranteed that guests can watch the fireworks show at the waterfall on that day (except that there is no fireworks show on that day).
   
   Enjoy some awe-inspiring sceneries and an adventure-packed experience with us on the Niagara falls night tour! Niagara Falls is actually not one waterfall, but three! Niagara Falls, the oldest state park in the United States is one of the greatest places you will ever visit in your lifetime!

Day 5: Niagara Falls → New York

1. Niagara Falls
   Pass by
   Niagara Falls is a group of three waterfalls at the southern end of Niagara Gorge, spanning the border between the province of Ontario in Canada and the state of New York in the United States. Formed by the Niagara River, which drains Lake Erie into Lake Ontario before going out to Atlantic by the Gulf of Saint Lawrence, the combined falls have the highest flow rate of any waterfall in North America that has a vertical drop of more than 50 m (160 ft).
   
   Summer Itinerary: (Applied when Maid of the Mist opens)
   Niagara Falls Classic Tour (Optional, 2.5 hours, including Whirlpool Park + Cave of the Winds + Maid of the Mist) → New York
   
   Winter Itinerary: (Applied when Maid of the Mist closes)
   Niagara Falls Classic Tour (Optional, 2.5 hours, including Whirlpool Park + Cave of the Winds + Old Fort Niagara State Park) → New York
   
   Note: Maid of the Mist Niagara Falls Boat usually closed in winter season, it will not be visited based on attraction closure.
2. 2h 30m · Admission ticket not included
   Summer Itinerary: (Applied when Maid of the Mist opens)
   Niagara Falls Classic Tour (Optional, 2.5 hours, including Whirlpool Park + Cave of the Winds + Maid of the Mist)
   Note: Maid of the Mist Niagara Falls Boat usually closed in winter season, it will not be visited based on attraction closure.
3. 2h 30m · Admission ticket not included
   Winter Itinerary: (Applied when Maid of the Mist closes)
   Niagara Falls Classic Tour (Optional, 2.5 hours, including Whirlpool Park + Cave of the Winds + Old Fort Niagara State Park)
4. Cave of the Winds
   Pass by
   Summer Itinerary: (Applied when Maid of the Mist opens)
   Niagara Falls Classic Tour (Optional, 2.5 hours, including Whirlpool Park + Cave of the Winds + Maid of the Mist) → New York
   
   Winter Itinerary: (Applied when Maid of the Mist closes)
   Niagara Falls Classic Tour (Optional, 2.5 hours, including Whirlpool Park + Cave of the Winds + Old Fort Niagara State Park) → New York
5. Whirlpool State Park
   Pass by
   Summer Itinerary: (Applied when Maid of the Mist opens)
   Niagara Falls Classic Tour (Optional, 2.5 hours, including Whirlpool Park + Cave of the Winds + Maid of the Mist) → New York
   
   Winter Itinerary: (Applied when Maid of the Mist closes)
   Niagara Falls Classic Tour (Optional, 2.5 hours, including Whirlpool Park + Cave of the Winds + Old Fort Niagara State Park) → New York
6. New York City
   Pass by
   Hotel：Holiday Inn Newark Intl Airport or Crowne Plaza Newark Airport or Renaissance Newark Airport or APA Hotel Woodbridge or Crowne Plaza Edison or Embassy Suites Piscataway Somerset or similar.

Day 6: New York Instagrammable 1-Day Tour

1. New York City
   Pass by
   New York City has so much to offer that many tourists, and even the locals, have not seen. This city is the ultimate home for food lovers and information seekers with a rich and diverse history waiting to be explored. Ranging from the worldwide well-known Statue of Liberty to Wall Streets, one of the world’s greatest financial centers, New York City seems to have it all!
   
   Itinerary:
   
   Grand Central (inside, 20 mins) → New York Public Library (inside) +Bryant Park +Blue Bottle Coffee (Optional) +Lady M Cake (Optional) (40 mins) → Central Park (20 mins) → Roosevelt Island (Optional, include one-way cable car ticket, 40 mins) → DUMBO (70 mins) → Little Island +Starbucks +Chelsea Market +The High Line +Lunch (Optional) (80 mins) → Vessel (outside visit, 10 mins)
2. Grand Central Terminal
   20m
   Grand Central
   The distinctive architecture and interior design of Grand Central Terminal's station house have earned it several landmark designations, including as a National Historic Landmark. Its Beaux-Arts design incorporates numerous works of art. Grand Central Terminal is one of the world's ten most visited tourist attractions, with 21.9 million visitors in 2013, excluding train and subway passengers.
3. New York Public Library - Stephen A. Schwarzman Building
   40m · Admission ticket not included
   New York Public Library (inside) +Bryant Park +Blue Bottle Coffee (Optional) +Lady M Cake (Optional) (40 mins)
   
   New York Public Library
   It is the representing building in the New York Public Library system and a landmark in Midtown Manhattan, New York City.
   
   Bryant Park
   Bryant Park is a beloved, year-round New York City destination. Known as Manhattan's Town Square, the park is famous for its lush seasonal gardens, free activities, world class restrooms, and al fresco dining. Located adjacent to the New York Public Library and surrounded by iconic skyscrapers, Bryant Park is visited by more than 12 million people each year and is one of the busiest public spaces in the world.
   
   Blue Bottle Coffee
   Trendy cafe chain offering upscale coffee drinks & pastries, plus beans & brewing equipment. Established and operating in New York City since 2010.
4. Central Park
   20m
   Central Park
   Central Park has so much to offer, and its options are endless! You can take a tour with a bike rental, enjoy a yoga or fitness session, walk the paved roads, take a few pictures with the city buildings in the background, and if you are lucky enough, you can even sight cherry blossom trees at certain times during the year!
5. Roosevelt Island
   40m · Admission ticket not included
   Roosevelt Island (Optional, include one-way cable car ticket, 40 mins)
   Roosevelt Island is a slender island located on the East River between Queens and Manhattan Island. Although Roosevelt Island is small in size, it has a unique architectural history. There are several buildings on the island with significant architectural importance, and they have been the target base for many important urban planning competitions and proposals. "Spider-Man" and "King Kong" have also taken scenes here.
6. Dumbo
   1h 10m · Admission ticket not included
   DUMBO "Down Under Manhattan Bridge Overpass"
   Trendy Dumbo's cobblestone streets and converted Brooklyn warehouse buildings are the backdrop for independent boutiques, high-end restaurants and trendy cafes.
7. The High Line
   1h 20m · Admission ticket not included
   Little Island +Starbucks +Chelsea Market +The High Line +Lunch (Optional) (80 mins)
   
   Little Island
   Little Island, is a new, public park pier within the larger Hudson River Park, opened to the public on May 21, 2021. Little island is famous amongst New Yorkers and visitors from all around the world with a unique green space unlike any other in New York City. Planned in partnership with the Hudson River Park Trust
   
   Chelsea Market
   Chelsea Market has become in just fifteen years one of the greatest indoor food halls of the world, with more than thirty-five vendors purveying everything from soup to nuts, wine to coffee, cheese to cheesecake. And attracting over 6 million national and international visitors annually.
   
   The High Line
   The High Line is a 1.45-mile-long elevated linear park, greenway and rail trail created on a former New York Central Railroad spur on the west side of Manhattan.
8. The Vessel
   10m
   Vessel (outside visit, 10 mins)
   Hudson Yards - Vessel
   The huge structure at the Hudson Yards landscape gallery, the center of the square and the visual focus is the Vessel, which looks like a huge honeycomb. Some people regard it as "the Eiffel Tower of New York," and some people think it is the "real version of the Monument Valley." Come and appreciate the architecture from different angles to truly discover this one-of-a-kind structure.

Pickup details

Boarding location：Total 4 boarding locations

John F. Kennedy International Airport (JFK)
Complimentary Airport Pick-up: 08:30-24:00. Please be noticed the listed time refers to the meeting time with our staff after claiming your baggage.

LaGuardia Airport (LGA)；
Complimentary Airport Pick-up: 08:30-24:00. Please be noticed the listed time refers to the meeting time with our staff after claiming your baggage.

Flushing (Prince St)；
37-20 Prince St Flushing Suite 2E Flushing NY 11354；
Gathering time: 9:30 - 17:00

First Day pickup at LGA/JFK/Flushing will stays at Hyatt Place Flushing/LaGuardia Airport; similar.

Newark Liberty International Airport (EWR)；
Complimentary Airport Pick-up: 9:00 & 16:00-21:00. (Please be noticed the listed time refers to the meeting time with our staff after claiming your baggage.)

Drop-off location：Totally 4 drop-off locations

Flushing, NY (Asian Jewel Seafood Restaurant)；
133-30 39th Ave, Flushing, NY 11354；

LaGuardia Airport (LGA)； Please book flight after 19:00

John F. Kennedy International Airport (JFK)； Please book flight depart after 19:00.

[Surcharge] Newark Liberty International Airport (EWR)；Please book flight after 19:00.The drop-off service with extra fees (please contact tour operator for more information in advance).

• Infants and small children can ride in a pram or stroller
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Suitable for all physical fitness levels
• The last day of the itinerary is New York City Tour. If you need to arrange a airport drop-off, you will not be able to join the Times Square and Madame Tussauds tour.
• There are two tour itineraries planned. Package A: New York City tour on 2nd day&6th day, Washington DC and Niagara Falls on day 3-5. ; Package B: visit New York City tour on 5th day&6th day, Washington DC and Niagara Falls on day 2-4. Tourists can choose a tour plan that suits their preferences and needs
• Age and Safety: Customers under 18 must be accompanied by an adult. Pregnant women may join if under 24 weeks by the trip's end.
• What to Bring: Comfortable shoes and clothes, sun hat, sunglasses, sunscreen, cash, and drinks for hydration.
• Booking Details: Ensure all booking details (name, contact, flight info) are accurate. Errors will result in personal costs. A reachable phone number is required for safety and communication.
• Pick-Up Location Policy：When booking, please select your pick-up hotel. If undecided, you may update your pick-up location later. However, you must contact us or update this information yourself at least 3 days before the tour date. Important: Failure to provide or update your pick-up location prior to the departure date may result in missing the tour. The company will not be responsible for missed tours, and any fees paid will not be refunded.
• Hotel Rooms: Hotel rooms accommodate 2-4 guests, with varying bed types(e.g., King/Queen beds or two twin beds) and deposit rules. Deposits are usually processed via credit card.
• Tickets and Charges: Pre-purchased tickets or city passes are not accepted. Buy through us or via the guide. Group reservations recommended.
• Itinerary Changes:Tour operator reserves the right to adjust the itinerary for smooth operations.
• Tour Adjustments:The tour guide may alter schedules based on weather, traffic, or other conditions.
• Parking: Parking is not available at the meeting point. Transportation to and from the departure location is not included.
• Closed Attractions: If a scenic spot is closed, an alternative will be provided. COVID-19 may affect attraction hours and capacity.
• Booster Seats: For state law, Children under the age of 6 require a booster seat in order to participate in the tour group. Please understand that the violations and fines are borne by the guests themselves. There is no need for a booster seat for bus travel on the day of travel.
• Health Requirements: Guests with disabilities must provide advance notice. Wheelchair-accessible buses are not guaranteed without prior approval.
• Terms and Conditions: Terms and conditions may change—check the product website for updates.The operator is not liable for damages unless required by law.
• Leaving the Group: If leaving the group early, inform the tour guide and sign a departure form. No refunds for unused portions.
• Gifts and Refunds: Gifts provided during the tour may change due to unforeseen factors like weather. Fees will not be refunded for changes.
• Room Details All hotel rooms are equipped with either two Full/Double beds or one King/Queen bed, depending on availability at the hotel on the day of check-in. The maximum occupancy per room is four travelers.
• Room Selection For parties exceeding four guests or for those desiring separate rooms, please create separate bookings.
• Booking Guidelines For parties exceeding four guests or those requiring separate rooms, please create separate bookings. To stay together on the same bus, provide all confirmation numbers once your bookings are complete.
• If airport pick up service is not necessary on the first day, Please make a note while the booking. Hotel self-check in is available after 3pm. Please contact tour operator in advance for check in details.
• U.S. Niagara Falls Boat Tour October 3 – November 2: Operates daily Last operating day: Sunday, November 2 Please check the operating schedule carefully when planning your visit. If you have purchased boat tickets for dates when the service is not available, kindly contact your tour operator for a refund.